Business & Management Courses

CMBD provide in-house and bespoke courses covering a range of business and management skills. The topics range from Project Management to HR and Recruitment skills and are delivered by experienced and professional tutors. We can also combine topics to suit your objectives on a bespoke basis.

Create and manage a 'World Class' customer service team by using a customer focussed approach in all aspects of the business
New

Managing Excellent Customer Service

1 Day Course
Providing excellent customer service is as much about organisational culture and practice as it is about creating customer-friendly systems and procedures. A discussion about ‘the way we do things around here at the moment’ is the starting point for the workshop as understanding where you are now is essential if you wish to move forward
New

Excellent Customer Service

1 Day Course
It's not just the technical skills! Success or failure is often determined by the leadership skills of the Project Manager

Project Management - The People

1 Day Course
The role of the Project Manager in the planning process, understanding the tools and techniques required to stay in control

Project Management - The Process

1 Day Course
Looks at the people and the processes using the using the de facto standards of ‘Projects in Controlled Environments’, PRINCE 2

Advanced Project Management

2 Day Course
Leadership, teams and finance used to run a 'real' company. We don't call it 'Motor Manufacturing Mayhem' for nothing!

Business Simulation Exercise - Motor Manufacturing Mayhem

2 Day Course
How to use the simple methodology of sourcing, screening, interviewing and assessing to recruit high performing individuals to join you
New

Recruiting High Performers into your Business

1 Day Course
A course to help First Line Managers to understand their HR responsibilities, prevent problems and learn how to maximise potential
New

HR for First Line Managers

1 Day Course
The perfect introduction to negotiation, this course is suitable for all managers and staff who wish to refine their skills in this important area

Negotiation Skills

1 Day Course
A 1-day course for the professional who wishes to refine and develop their already considerable skills in negotiation or for those who have not had any formal training

Advanced Negotiation Skills

1 Day Course

Ready to find out more?

CMBD provide in-house and bespoke courses covering a range of business and management skills. The topics range from Project Management to HR and Recruitment skills and are delivered by experienced and professional tutors. We can also combine topics to suit your objectives on a bespoke basis.

07733 107238
enquiries@cmbd.org.uk