Welcome to the cmbd - Advanced Communication Skills course

Advanced Communication Skills – 1 day

Brent Warren - Download Biography

Brent Warren
Brent is the Director of Training at The Centre for Management & Business Development Ltd (CMBD). He is the lead tutor on the Level 7 and Level 5 management development programmes and his responsibilities include the development of the tutors and trainers as well as overseeing course content and quality.
Brent currently delivers training and qualifications that range from Level 2 Team Leader (with an equivalence to GCSE level) right up to Level 7 Strategic Management & Leadership (with an equivalence to a Masters’ Degree or PGCE). He also designs and co-ordinates training programmes and interventions for CMBD clients and delivers a range of one-day skills workshops.

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About the course:                                                            Download these details:

Developing the ability to communicate effectively is increasingly important in today’s competitive world. Leaders and managers need to understand how people prefer to receive information and use appropriate channels and techniques to ensure that the message is not distorted. It is vital that people understand clearly what their role is in achieving organisational objectives.

This course helps you understand what effective communication is – and what it is not. We discuss what the main barriers are to effective communication and how to overcome these. Effective communication is a two-way process, how well do we listen to feedback, and is the feedback that we are getting accurate? Another aspect of communication is the process of knowledge management. Does your company know what it knows? How to you encourage people to share what they know and how do you prevent knowledge from ‘walking out of the door?’

The ability to communicate clearly is vital for both day to day issues and for strategic purposes. The leaders of a department, a team or the CEO, all need to be able to communicate the vision and the direction that they wish take to their colleagues and subordinates. Change management and project management both depend on clear communication strategies. The course will allow you to think about your own communication techniques and channels.


Designed for:

The workshop is designed to allow leaders and managers from all levels to take a long hard look at the communication within their team, department or organisation. It is particularly relevant for those with responsibility for strategy and the need to cascade information down and across the organisation. TRhe course is also suitable for project managers, departmental managers and people bringing about major change.

You will learn:

For more information, please contact Brent Warren on 07850 410033 or email brent@cmbd.org.uk

Centre for Management and Business Development – cmbd.org.uk