Welcome to the cmbdCoaching Programme

CMI Level 3 Certificate in Coaching and Mentoring (QCF) – 6 days 

Dr John Collins - Download Biography

Dr John Collins
John is a highly experienced professional business coach, consultant and trainer who specialises in working with leaders and teams to enable them to embrace significant growth and change. He has held senior positions in blue chip organisations in the UK and has extensive international experience across South East Asia, USA and Europe. This encompassed R & D, Operations and commercial management.

Some 5 years spent leading and implementing major corporate change programmes in the UK, developed a real passion for developing and coaching people and teams to enable them to generate innovative and sustainable solutions to the problems high growth generates. He drives successful change with a pragmatic approach that works from boardroom to shop floor.

About the programme:                                                Download these details: 

This is a comprehensive Level 3 leadership, coaching and mentoring programme, comprising a series of six one day workshops and with a choice of two work-based assignments for those delegates who choose to complete the optional CMI qualification.

The purpose of the programme is to introduce supervisors and first line managers the basic principles of leadership and how to use mentoring and coaching skills to get better results from their teams. At the heart of the programme is the CMI Level 3 Certificate in Coaching and Mentoring (QCF), an internationally recognised qualification with 45 to 50 guided hours of learning - leading to the completion of two work-based assignments. The six workshops provide 36 guided learning hours, the remainder coming from one-on one tutorial support whilst completing the assignments. Completion of the qualification is optional and requires registration of the candidate with the awarding body.

The benefits for the individuals taking part include;

·         Understanding the role that mentoring and coaching can play in achieving objectives
·         Understanding the core principles, skills and impact of coaching and mentoring on individuals
·         Learning how to construct a suitable process for effective coaching and mentoring
·         Being able to put skills learned on the programme into practice
·         Gaining a nationally recognised qualification (optional)
·         Peer based learning and review

The benefits to the delegate organisation include;

·         A qualification focused on work-place activity and improvement
·         Managers with the skills and knowledge to deliver objectives
·         Managers with the self-awareness to lead and develop their teams
·         More motivated and enthusiastic staff
·         Managers with the knowledge required to make a real difference

Designed for:

The programme is designed for supervisors, 1st Line managers and those aspiring to middle management. The qualification is flexible and allows delegates to focus on management areas relevant to their job-role. Completion of the Certificate at level 3 provides a progression route to Diploma level if required or progression to level 5 at a later date. Candidates may come from any size organisation and the programme can be run on an in-house basis are on an open course format.
Sessions are normally held two to three weeks apart but this is flexible depending on the needs of the delegates.
The Programme content:

Each of the six workshops is self-contained and focuses on a particular coaching, mentoring and leadership topic. This provides the underpinning knowledge required for the qualification, allowing the delegates to discuss and explore the various issues that are relevant to them. Indicative module content is outlined below for each of the six days of the programme.

Session One – Leadership, an introduction

Delegates will learn;

·         Where leadership comes from
·         That this Is this a skill that can be learnt and developed
·         About the concept of leadership styles and techniques
·         The leadership in action theory (John Adair)
·         What people look for in their leader
·         The distinction between management and leadership
·         How to provide clear focus and direction to your team
·         How to develop people through delegation
·         The learning cycle concept (Kolb)

Session Two – Principles, skills and the impact of coaching and mentoring (3011V1)

Delegates will learn;

·         How to define coaching, mentoring and their purpose
·         What the role of the coach and mentor is and the skills required
·         To understand the communication skills required as a coach and mentor
·         Different methods of feedback and support that can be provided
·         To understand the need for sensitivity and confidentiality in the mentoring and coaching relationship
·         The benefits of coaching and mentoring for individuals, teams and organisations
·         The underpinning knowledge required to complete unit 3011V1 (for completing the qualification)

Session Three – Team Dynamics and Team Roles

Delegates will learn;

·         What is a team?
·         The characteristics of high performing teams
·         The stages of team development
·         How to identify individual strengths and how to manage weaknesses
·         Team Role theory (Belbin et al)
·         The individual team roles and how to recognise them
·         How to manage the individuals within the team

Session Four – Coaching and mentoring for individual and team needs (3012V1)

Delegates will learn;

·         How to identify expected outcomes of the coaching process on individual and team needs
·         How to identify the performance improvements and changes expected from the individual and team
·         To be able to describe the current knowledge, skills and behaviours of the individual
·         To be able to describe the current knowledge, skills and behaviours of the team
·         How to identify the gap between the current and expected performance of the individual and the team
·         To recognise the stages of the coaching and mentoring process to meet individual and team needs
·         The underpinning knowledge required to complete unit 3011V1 (for completing the qualification)

Session Five – Motivating and Communicating

Delegates will learn;

·         Motivation - through vision, mission and values
·         What motivates people
·         Motivation theories and concepts (Maslow, McGregor & Hertzburg)
·         That people are complicated
·         Identifying team, individual and personal development areas and how to address them
·         Barriers to effective communication and how to overcome them
·         How to choose the right channel of communication
·         Team v individual communication
·         The importance of providing a clear focus

Session Six – Coaching and Mentoring Processes (3014V1)

Delegates will learn;

·         How to select from the different methods of coaching, mentoring and training available to the coach
·         To identify coaching and mentoring opportunities in the organisational environment
·         To understand the coaching and mentoring processes
·         The need for objective and constructive feedback in the coaching and mentoring process
·         The need for exploratory feedback in the coaching and mentoring process
·         The importance of confidentiality and ethics in the coaching and mentoring process
·         How to recognise the achievement of progress and success
·         The underpinning knowledge required to complete unit 3011V1 (for completing the qualification)

For more information, contact John Collins on 07802 208166 or email john@cmbd.org.uk